Privacy Policy

Last updated: November 9, 2026

This policy explains what personal information Draftcrew.AI collects when you visit draftcrewai.com, contact us or buy our product, how we use it, and the choices you have. It is written for visitors and customers in the United States and Canada. If you do not agree with it, please do not use the site.

1. Who we are

Draftcrew.AI ("we", "us") sells downloadable software and instructions for drafting with AI. We are operated by URBSTAY GESTAO INTELIGENTE LTDA (CNPJ 61.641.472/0001-18), a company based in Maringá, Brazil. You can reach us at support@draftcrewai.com. Payments are handled by Stripe, an independent company (see section 4).

2. What we collect

• When you buy: your name, email address, country, payment status and order number. Stripe collects your payment details (card, Apple Pay or Google Pay) and billing information under its own privacy policy. We do not see or store your card number.
• When you contact us: your email address and whatever you write, including any files you attach. This includes the "Get notified at launch" button, which opens your own email app with a message addressed to us.
• Ad measurement (Meta Pixel): when we run ads, this site loads the Meta Pixel. It records that a page was viewed, that the offer was shown and that the checkout button was clicked, together with your IP address, browser and device details and cookie identifiers (such as _fbp and _fbc). We attach the price of the offer to these events. It does not read what you type, and it is not used on the checkout pages run by Stripe. After a completed purchase, the download page tells Meta that a purchase happened, with its amount and an order identifier, so we can measure our ads.
• Technical logs: our hosting provider, Cloudflare, records your IP address, browser and the pages requested, to deliver the site and keep it secure. On the download page, our server also asks Stripe to confirm your payment, using the order identifier in the link, before it gives you the file.
• Saved on your device: the site stores your ad opt-out choice if you make one, and your choice about cookies if we ever show a cookie banner. These stay in your browser and are not sent to us.

We do not collect sensitive personal information such as government ID numbers, health data, precise location or financial account numbers. We do not use the information you send us to train AI models.

3. How we use it

• To deliver the product, process refunds and give support.
• To send you service messages about your purchase, and to tell you when Draftcrew.AI goes on sale if you asked us to.
• To measure and improve our advertising and our site (for example, to see which price and which ad lead to a purchase).
• To prevent fraud and abuse, keep our records and meet legal and tax obligations.

4. Who we share it with

• Stripe (payments, receipts, refunds).
• Cloudflare (website hosting and file delivery).
• Meta Platforms (the Meta Pixel and ad measurement).
• Our email provider (to receive and answer your messages).
• Authorities and advisers when the law requires it, or to protect our rights, and a successor if the business is sold.

We do not sell your personal information for money. However, sending Meta the ad measurement data described above can count as "sharing" for cross-context behavioral advertising under California law, and as a "sale" under some other state laws. That is why we give you the opt-out in section 6.

5. Cookies and the Meta Pixel

We load the Meta Pixel when you visit the site, without a cookie banner, and we describe it here and in the notice in the page footer. You can stop it at any time: use the opt-out in section 6, turn on the Global Privacy Control in your browser, block cookies in your browser settings, or adjust your ad settings in your Facebook and Instagram accounts. Stripe and your payment provider use their own cookies at checkout.

6. Do Not Sell or Share My Personal Information

You can opt out of the sale or sharing of your personal information, for ad measurement, here: Do Not Sell or Share My Personal Information. That page lets you opt out in this browser with one click, or by email for the records we hold about you. We also honor the Global Privacy Control (GPC) signal: if your browser sends it, we do not load the Meta Pixel. We do not knowingly sell or share the personal information of anyone under 16.

7. How long we keep it

• Purchase and refund records: up to 5 years after the purchase, for accounting, tax and legal reasons.
• Support emails: up to 3 years after the last message.
• Launch notification emails: until the launch email is sent, or until you ask us to delete the address.
• Hosting logs: kept by Cloudflare for a short period under its own policy.
• Ad measurement data held by Meta: kept under Meta's policies, which we do not control.

When a record is no longer needed, we delete it or remove what identifies you.

8. Your rights in California and other US states

If you live in California, and in many other states, you can ask us to:

• tell you what personal information we collected about you, why, and with whom we shared it, and give you a copy;
• correct information that is wrong;
• delete your personal information, with limited exceptions such as records we must keep by law;
• stop selling or sharing it (section 6).

We will not treat you differently for using these rights. To make a request, email support@draftcrewai.com from the address you used to buy or contact us, and write "Privacy request" in the subject. We may ask you for details to confirm it is you. We answer within 45 days, and we will tell you if we need more time. An authorized agent may make a request for you with your written permission. If we refuse a request you may appeal by replying to our answer, and you may also contact your state attorney general.

9. Your rights in Canada

If you live in Canada, you can ask for access to the personal information we hold about you, challenge its accuracy and have it corrected, and withdraw your consent to our use of it, subject to legal and contractual limits (withdrawing consent may mean we can no longer provide support for your purchase). Contact us at support@draftcrewai.com; our contact for privacy questions is the same address. If we do not resolve your concern, you may complain to the Office of the Privacy Commissioner of Canada or to your provincial privacy authority.

10. Transfers across borders

We operate from Brazil, and our providers (Stripe, Cloudflare, Meta) process data in several countries, including the United States. By using the site and buying from us, you understand your information will be processed outside your country, where the privacy laws may differ from yours. We ask our providers to protect it.

11. Children

Draftcrew.AI is not for children. We do not knowingly collect information from anyone under 16. If you think a child has sent us information, write to us and we will delete it.

12. Security

The site uses HTTPS and we limit who can read our records. No system is completely secure, so we cannot promise absolute security.

13. Changes

If this policy changes, we update the date above. If a change is significant, we will say so on this page.

14. Contact

Draftcrew.AI, support@draftcrewai.com.